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Policies

• Appointment cancellations need to be called in at least 24 hours prior to the scheduled appointment time.

• Please be punctual as lateness may result in loss of appointment time slot and/or we cannot guarantee the complete treatment time for late arrivals as it will impede upon other client appointment times.

• If you are more than 10 minutes late for you appointment, walk- in clients will be given your appointment slot and you will be considered a walk-in.  You will  have the option to wait or reschedule for another day/time.

• Walk-ins are welcome, but you will have to wait depending on the bookings for the day.  It is recommended to make bookings in advance.

• Reschedule your appointment if the following conditions are present:

  • Open Cuts

  • Sore

  • Contagious Disease

• We reserve the right to refuse service to anyone

• We humbly ask that everyone is considerate to the salon atmosphere and help us maintain a safe, relaxing environment for all. Please help us keep the salon enjoyable, relaxing and hygienic for all our clients.

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Expectations

• Courtesy & professional service at every visit

• Guaranteed satisfaction

• Disinfected and sanitized instruments